At Desikisan, we strive to ensure a smooth and satisfying shopping experience for our customers. We understand that sometimes orders may need to be canceled. Our Cancellation Policy provides guidelines on how to cancel your order and any applicable conditions.
Order Cancellation
Before Shipment: You can cancel your order without any penalty if it has not yet been shipped. To cancel your order, please contact our customer service team as soon as possible at cancellations@desikisan.com with your order number and cancellation request.
After Shipment: If your order has already been shipped, you will need to follow our Return Policy once you receive the order. You can initiate a return and request a refund for the product.
Cancellation Process
Contact Customer Service: Email us at cancellations@desikisan.com or call us at +1-800-123-4567 to request a cancellation. Provide your order number and reason for the cancellation.
Order Status Confirmation: Our customer service team will check the status of your order. If it has not been shipped, we will cancel the order and process a refund to your original payment method.
Refund Processing: If the cancellation is approved, we will process the refund. The refund amount will be credited to your account within a certain number of days, depending on your payment provider's policies.
Non-Cancellable Orders
Certain orders may not be eligible for cancellation, including:
Late Cancellations
If you miss the window for cancellation before shipment, you can still return the product once it arrives, following our Return Policy guidelines.
Refunds for Canceled Orders
Processing Time: Refunds for canceled orders will be processed within 5-7 business days after the cancellation request is approved.
Payment Method: Refunds will be credited to the original payment method used during the purchase. The time it takes for the refund to appear in your account may vary depending on your bank or credit card provider.
Contact Us
If you have any questions or concerns about our Cancellation Policy, please contact us:
Email: contact@desikisan.com
Phone: +1-800-123-4567
Address: Desikisan, 123 Farm Lane, Rural Town, Country
We appreciate your understanding and cooperation. Thank you for shopping with Desikisan!
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