At Desikisan, we prioritize customer satisfaction and aim to ensure that our customers are happy with their purchases. If you are not completely satisfied with your product, our Return Policy provides guidelines on how you can return items.

Eligibility for Returns

To be eligible for a return, please ensure that:

1. The product is unused and in the same condition that you received it.
2. The product is in its original packaging.
3. The return request is made within 30 days of the purchase date.

Certain items are not eligible for returns, including:

- Perishable goods (e.g., food, flowers)
- Intimate or sanitary goods
- Hazardous materials
- Flammable liquids or gases
- Downloadable software products
- Gift cards
- Some health and personal care items

Return Process

1. Initiate a Return: Contact our customer service team at [returns@desikisan.com](mailto:returns@desikisan.com) with your order number and reason for the return. Our team will provide you with return instructions and an authorization code.

2. Package the Product: Carefully pack the product in its original packaging to avoid any damage during transit. Include all original materials, manuals, and accessories.

3. Ship the Product: Send the product to the address provided by our customer service team. Use a trackable shipping service or purchase shipping insurance to ensure the product reaches us safely. Desikisan is not responsible for items lost or damaged during return shipping.

4. Inspection and Approval: Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria. We will notify you via email about the approval or rejection of your return.

Refunds

If your return is approved, we will process a refund to your original payment method. The refund amount will be credited to your account within a certain number of days, depending on your payment provider's policies. 

Please note that shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [exchanges@desikisan.com](mailto:exchanges@desikisan.com) with your order number and details about the product condition.

Non-Returnable Items

- Perishable Goods: Items such as food and flowers cannot be returned.
- Personal Care Products: Items that have been opened or used.
- Custom or Personalized Products: Items made to your specifications or personalized cannot be returned unless they are defective or damaged.

Late or Missing Refunds

If you have not received a refund after a reasonable period, please follow these steps:

1. Check Your Bank Account: It may take some time before your refund is officially posted.
2. Contact Your Credit Card Company: Processing times can vary.
3. Contact Your Bank: There is often some processing time before a refund is posted.

If you have followed these steps and still have not received your refund, please contact us at [refunds@desikisan.com](mailto:refunds@desikisan.com).

Shipping Costs

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Return Policy, please contact us:

Email: contact@desikisan.com
Phone: +1-800-123-4567  
Address: Desikisan, 123 Farm Lane, Rural Town, Country

Thank you for shopping with Desikisan. We value your business and are committed to providing quality products and excellent customer service.