At Desikisan, we strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with a product, our Refund Policy outlines the process for returning items and receiving a refund.

Eligibility for Refunds

To be eligible for a refund, please ensure that:

1. The product is unused and in the same condition that you received it.
2. The product is in its original packaging.
3. The request for a return or refund is made within 30 days of the purchase date.

Certain types of goods are exempt from being returned. Perishable items such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Refund Process

1. Request a Return: To initiate a return, please contact our customer service team at [returns@desikisan.com](mailto:returns@desikisan.com) with your order number and the reason for the return. We will provide you with instructions on how to proceed.

2. Return the Product: Once your return request is approved, send the product back to us at the provided address. Please ensure the product is securely packaged to prevent any damage during transit.

3. Inspection and Approval: After we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria. We will notify you of the approval or rejection of your refund based on the inspection.

4. Refund Issuance: If your return is approved, we will process the refund to your original method of payment. The refund amount will be credited to your account within a certain number of days, depending on your card issuer’s policies.

Non-Refundable Items

- Gift cards
- Downloadable software products
- Some health and personal care items

Late or Missing Refunds

If you haven’t received a refund yet, please:

1. Check Your Bank Account: It may take some time before your refund is officially posted.
2. Contact Your Credit Card Company: There is often some processing time before a refund is posted.
3. Contact Your Bank: Processing times can vary between banks.

If you’ve done all of this and you still have not received your refund, please contact us at [refunds@desikisan.com](mailto:refunds@desikisan.com).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [exchanges@desikisan.com](mailto:exchanges@desikisan.com) with your order number and details about the product condition.

Shipping Costs

Shipping costs for returning items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. We recommend using a trackable shipping service or purchasing shipping insurance for returning items, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: contact@desikisan.com
Phone: +1-800-123-4567  
Address: Desikisan, 123 Farm Lane, Rural Town, Country

Thank you for shopping with Desikisan. We value your business and are committed to providing quality products and excellent customer service.